My Luna Ring is displaying inaccurate data for step count and calories burned. What might be causing this issue, and how can I troubleshoot it?

Inaccurate step count and calorie data on your Luna Ring can be due to various factors. Here's a troubleshooting guide to help address these issues:

1. Wear Placement: Ensure that you are wearing your Luna Ring correctly on your finger. It should be snug but not too tight. Incorrect placement can affect its ability to accurately count steps and estimate calorie expenditure.

2. Feed in your Information: Enter accurate personal information such as height, weight, and age. This information helps the ring estimate calorie burn more accurately.

3. Firmware Updates: Check for firmware updates for your Luna Ring in the Luna Ring app. Noise teams often release updates to improve accuracy and performance. Make sure your ring is running on the latest software version.

If the issue persists despite troubleshooting, consider reaching out to Luna customer support.