If the battery percentage is not increasing while charging, there may be a few reasons for this:
- Check the charging dock and make sure it's working correctly.
- Verify that the charging pins on both the ring and the dock are clean and making proper contact.
- Try charging the ring from a different power source or using a different USB C cable and adapter.
- If the problem persists, consider unpairing the ring and re-pairing it with the Luna app.
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