My ring is unresponsive. What should I do?

If the ring becomes unresponsive or frozen, perform a hard reset by following these steps:

• Keep the ring on the charger and ensure it's in the charging state.
• Tap the ring along with the charger for 5-6 times until you see a green light illuminate on the ring sensors.
• The ring will reset itself, and once it's ready to be paired, you will see it advertised. Now, the ring is ready to pair.