My Luna Ring is not responding, What should I do?

Created by productapp p, Modified on Tue, 11 Jun at 5:09 PM by productapp p

If your Luna Ring is unresponsive, follow these steps:

  • Make sure the ring's battery is not completely drained. Charge it for a few minutes and see if it's connecting or advertising in your device list.
  • If not, perform a hard reset.
  • If the ring is still unresponsive, contact our customer support for further assistance.

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